Friday, July 18, 2025

IBM Sterling Order Management Interview Questions

 

IBM Sterling Order Management Interview Questions

Core IBM Sterling Concepts

1. Basic Sterling Questions

  1. What is a Transaction?
  2. What is a Pipeline?
  3. How do pipelines communicate?
    • Answer: Listener
  4. What is UE (User Exit)?
  5. What are events?
  6. What is the difference between Integration Server and Agent Server?
  7. What are Time-triggered transactions (also called agents)?
  8. Explain the solution (end to end) of your previous project
  9. What is a Customized API?
  10. How to extend database?
  11. What is hub/node/enterprise/organization?
  12. What is the difference between scheduling and sourcing?
  13. What is a work order?
  14. Explain Data security group/user group/permissions
  15. What are webservices?

2. Advanced Sterling Questions

Pipeline and Order Flow

  • Explain about Basic Sales order pipeline flow or Order pipeline which you have worked
  • What is an agent server and integration server? What is the difference between them?
  • How does a Sterling agent work?
  • Is an agent multi-threaded or single-threaded?

APIs and Services

  • What are the APIs which you have worked on?
  • What is sourcing and scheduling?
  • What is the use of holds in order fulfillment?
  • What is a task_q agent and non task_q agent?
  • What is the difference between sync and async services?
  • Explain about SDF (Sterling Data Format)
  • In API tester, why do we use Template?
  • What is a custom API?
  • How do you configure an agent?
  • Explain about RTAM (Real Time Availability Monitor)

Database Tables

Questions on basic tables:

  • YFS_heartbeat
  • YFS_task_q
  • YFS_Inbox

IBM Sterling WMS (Warehouse Management System) Questions

  1. Once picking is done, how are shipments uniquely identified in Pack location?
  2. Business reason for an OB/IB with & without Order Creation?
  3. Which Software Model is majorly used across for IBM Sterling WMS?
  4. Which versions of IBM Sterling support IVR?
  5. Different types of Picking Strategy and its benefits in IBM Sterling WMS?
  6. Possibility of creating new Pipeline in IBM Sterling WMS and key points to consider?
  7. Uses of Nomenclature in IBM Sterling WMS and is it necessary to use?
  8. Purging in IBM Sterling WMS and its uses?
  9. End to End process and mostly available Order, Shipment, Load, Receipt etc., statuses in IBM Sterling WMS?
  10. How to create new Event, Pickup Statuses and Drop Statuses in IBM Sterling WMS?
  11. How to use SOAP Web Service to transfer from/receive data to IBM Sterling WMS?

General Order Management Interview Questions

Process and Constraints

Q: What are the Process Constraints? A: Processing Constraints allow Order Management users the ability to control changes to sales orders, at all stages of its order or line workflows to avoid data inconsistencies and audit problems.

Pick Slip and Order Management

Q: What is a Pick Slip Report? A: Pick slip is a shipping document that the pickers use to locate items in the warehouse/inventory to ship for an order.

Q: At what stage can an order not be cancelled? A: If the order is Pick Confirmed, it cannot be cancelled.

Q: When the order import program is run it validates and the errors occurred can be seen in? A: Order Management Responsibility > Orders, Returns : Import Orders > Corrections.

Purchase Orders vs Sales Orders

Q: What is the difference between purchase order (PO) and sales order? A:

  • Purchase Order: The document which is created and sent to supplier when we need to purchase something. (Buying)
  • Sales Order: The document which is created when customer places an order to buy something.

Price Lists

Q: What are primary and secondary price lists? A: Price list contains information on items and its prices. The pricing engine uses secondary price lists when it cannot determine the price for an item using the price list assigned to an order.

Database Tables

Q: Name some tables in shipping/order/move order/inventory? A: WSH_DELIVERY_DETAILS, WSH_NEW_DELIVERIES, OE_ORDER_HEADERS_ALL, OE_ORDER_LINES_ALL, MTL_SYSTEM_ITEMS_B, MTL_MATERIAL_TRANSACTIONS

Move Orders

Q: How is move order generated? A: When the order is pick released.

Back Orders

Q: What does Back ordered mean in OM? A: An unfulfilled customer order due to non-existence of the ordered items in the Inventory.

Picking Rules

Q: What are picking rules? A: A user-defined set of criteria to define the priorities Order Management uses when picking items out of finished goods inventory to ship to a customer. Picking rules are defined in Oracle Inventory.

Drop Ship

Q: What is drop ship in OM? A: A method of fulfilling sales orders by selling products without handling, stocking, or delivering them. The selling company buys a product from a supplier and has the supplier ship the product directly to customers.

Additional Resources

Learning Videos

Agile/Scrum Questions (Altmetric Interview)

Scrum Fundamentals

  • What are Scrum metrics?
  • What are Scrum ceremonies?
  • What is Scrum forecasting?
  • What is the difference between Agile vs Kanban vs Scrum?

Story Points and Estimation

  • How do you give story points for each user story - Sequentially or T-shirt sizing?
  • What are the challenges you have faced?
  • What are the frameworks in Agile?
  • Who creates user stories - BA or Product Owner?

This collection covers the essential interview questions for IBM Sterling Order Management, WMS, and general order management concepts. Make sure to prepare practical examples and hands-on experience for each topic.

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IBM Sterling Order Management Interview Questions