IBM Sterling OMS Interview Questions -Series 1

🚀 IBM Sterling OMS Interview Questions

Series 1 - Master Your Sterling OMS & Payment Processing Knowledge

🎯 Ready to ace your Sterling OMS interview? Here are some common interview questions and scenarios related to Sterling OMS and payment processing. These questions cover real-world scenarios that you're likely to encounter in your Sterling OMS journey!

1

Explain RTAM and how it works

Core Concept

Architecture

2

Warehouse Stock Distribution Challenge

📦 Scenario

You have two warehouses: Warehouse 1 and Warehouse 2. Warehouse 2 can accommodate 60% of the items, while Warehouse 1 can only afford 40%. There's a 2 km distance between the two warehouses. A person has unloaded all the stock at Warehouse 2.

🤔 Question: What is the process for handling this situation?

Inventory Management

Warehouse Operations

3

Product Return Mix-up Scenario

📱 Scenario

A customer orders two phones: a Samsung phone and a Mi phone. The Samsung phone is damaged, but the customer returns only the Mi phone, placing it in the Samsung box. The delivery person picks up the item and delivers it to the warehouse.

🤔 Question: Where should this item be located in the system, and how should it be processed?

Returns Management

Inventory Tracking

4

Explain the payment processing flow

Payment Processing

Core Flow

5

What is the process before scheduling payment processing?

Pre-Payment

Scheduling

6

How do you configure payment processing after delivery in Sterling OMS?

Configuration

Post-Delivery

7

What is the difference between GIV and Inventory Visibility?

Additional: How can you implement them in Sterling OMS?

Global Inventory

Visibility

8

Migration Challenges: Sterling OMS 9.x to v10

What challenges do you face while migrating from Sterling OMS 9.x to Sterling OMS v10?

Version Migration

Upgrade Challenges

9

Explain the BOPIS failure recovery program

BOPIS: Buy Online, Pick-Up In Store

BOPIS

Failure Recovery

10

Synchronous vs Asynchronous Payment Processing

Part A: What is synchronous payment processing, and how does it differ from asynchronous payment processing?

Part B: What is asynchronous payment processing, and how is it managed in the system?

Synchronous

Asynchronous

Payment Systems

🎉 Thank You for Reading!

Your time and support mean a lot! These questions should help you prepare for your Sterling OMS interviews. If you enjoyed this content or have suggestions, ideas, or questions, feel free to share your thoughts. Keep learning and stay curious about Sterling OMS and payment processing! 🚀