📘 IBM Sterling OMS Interview Questions
Part 3: OMS Services, Templates & Real-Time Operations
Sterling OMS
RTAM
SDF
API Templates
Service Orchestration
21
What is the Use of Holds in Fulfillment?
Holds prevent orders or lines from progressing until conditions are met—used for fraud checks, payment validation, or customer approvals.
22
What is a Task_Q Agent vs Non-Task_Q Agent?
- Task_Q Agent: Picks records from YFS_TASK_Q.
- Non-Task_Q Agent: Uses direct DB queries defined in criteria.
23
What are YFS_HEARTBEAT, YFS_TASK_Q, YFS_INBOX Tables?
- YFS_TASK_Q: Stores work for task queue agents.
- YFS_INBOX: Stores alert messages.
- YFS_HEARTBEAT: Tracks agent/server status.
24
Difference Between Synchronous and Asynchronous Services?
- Synchronous: Caller waits for a response.
- Asynchronous: Call completes immediately; response handled later.
25
Explain SDF (Service Definition Framework)
SDF defines service behavior including inputs, outputs, exceptions, and chaining. Services can be APIs, DB, XSL, or custom classes.
26
Why Use Templates in API Tester?
Templates provide a base XML that helps speed up testing by auto-filling required elements, reducing manual errors.
27
What is a Custom API?
Custom APIs are user-defined Java or XSLT services plugged into pipelines or user exits to perform non-standard processing.
28
How Do You Configure an Agent in OMS?
Steps:
- Define Agent Criteria
- Associate with Service
- Schedule it in the Agent Server
- Validate through monitoring UI
29
Explain RTAM (Real-Time Availability Monitor)
RTAM synchronizes and monitors inventory updates in near real-time, ensuring the availability shown to customers is accurate.
30
What is IBM Sterling Inventory Synchronization?
It's the process of ensuring consistent stock levels across all nodes and sales channels by syncing updates in real-time or batch mode.
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